Terms and Conditions

Welcome! Please take a moment to read these terms. These terms relate to the website use. Terms and conditions relating to therapy for new and ongoing clients will be made available prior to our first appointment. By using this website, you agree to the following:

1. Website Use
The content on this website is for general information purposes only. It is not a substitute for professional therapy or medical advice. Please use the site responsibly and respectfully.

2. Appointments & Consultations
Consultations are arranged by mutual agreement. Free consultations are offered as described on the website.

3. Confidentiality & Privacy
All information shared via the website or contact forms is handled according to our Privacy Policy. Your data will only be used to respond to enquiries and manage communications.

4. Disclaimers & Liability
RLS Therapy is not liable for any consequences arising from the use of information on this website. The website content is provided for general guidance and information only.

5. Intellectual Property
All content on this website—including text, images, and logos—is owned by RLS Therapy and cannot be copied or reproduced without permission.

6. Governing Law
These terms are governed by the laws of the United Kingdom.

Thank you for visiting our site. If you have any questions, please reach out via email or our contact form.

 Privacy Policy

Your privacy is important. This policy explains how we handle any personal information you provide when you contact us through the website, email, WhatsApp, or social media. A more detailed privacy policy relating to new and ongoing clients will be outlined and agreed upon our first appointment. RLS Therapy is registered with the Information Commissioner’s Office (ICO) under registration number: ZB999645.

1. Information We Collect
When you reach out, we may collect:

  • Your name

  • Email address

  • Phone number or WhatsApp details

  • Any message or information you include in your enquiry

2. How We Use Your Information
We use this information solely to:

  • Respond to your enquiry

  • Arrange consultations or provide requested information

  • Communicate relevant updates about our services (only if you request them)

3. How We Store Your Information
Your information is stored securely and only accessible to RLS Therapy. We do not share your details with third parties unless required by law.

4. Retention
We keep your contact information only as long as necessary to respond to your enquiry. Once your enquiry is resolved, your information is deleted or anonymised, or, if you proceed with thearpy, we arrange a further contract as client-therapist which will stipulate the use and collection of data with new terms.

5. Your Rights
You can request to:

  • See the information we hold about you

  • Ask us to delete your information

  • Opt out of any future communications

6. Contact
If you have any questions about your information or this policy, you can reach us via email, WhatsApp, or the contact form on this website.